Missed-Message Audit
In 7 days we measure, with your own numbers, how many incoming messages are answered late or never.
Apply for the auditWho is it for?
A fit
- Any business that talks to customers by message, phone or web form (for example practices, estate agents, restaurants, car services, online shops)
- Businesses that get more than a few messages a day
- Owners who want to know how many messages they miss
Not a fit
- Businesses that get fewer than a few messages a day
- Anyone expecting us to take over patient health data
- Anyone who wants a bot built right away without measuring first
The problem
- The same questions about price, hours and address get answered by hand, and late.
- Messages that arrive after hours wait until the next day, and some are never answered.
- Most businesses do not know how many they miss. Choosing a fix without the number is guesswork.
How it works
- 30-minute callWe listen to how your business works and where messages come in.
- 7-day countYou fill in a simple sheet: messages received and messages answered the same day, each day. No personal data, only numbers.
- 3–4 page reportThe situation in your own numbers, the most repeated questions and a suggested flow.
- 30-minute walkthroughWe read the report together. Setup is optional.
The audit in short
- Duration
- 7–10 days (the counting is on your side)
- Output
- Report and walkthrough
- Data
- Numbers only
What you get
- 30-minute callYour business, channels and opening hours.
- 7-day count sheetMessages received and messages answered the same day, per day. We give you the blank sheet; you fill it in.
- 3–4 page reportThe situation, the 10 most repeated questions, a suggested flow, the package that fits and a simple calculation with your numbers.
- 30-minute walkthroughWe read the report together and answer your questions.
What you do not get
- A setup. The audit only measures.
- A review of your past messages.
- A forecast of sales or bookings.
- Processing of health data.
Timeline
- Day 030-minute call; you receive the blank sheet.
- Days 1–7Each day you write two numbers in the sheet.
- Days 8–9We prepare the report.
- Day 1030-minute walkthrough and report delivery.
How we work
- Acceptance criteria written together before delivery.
- 30 days of bug fixes after delivery.
- Accounts are opened in your name; the system is yours.
FAQ
Why is it paid?
To filter out non-serious requests. Counting for seven days takes effort on your side too; the fee makes both sides take it seriously.
What data do I give?
During the audit only numbers are collected: messages received per day and messages answered the same day. We do not ask for message content. The application form asks for your name and email; phone is optional.
Is health data processed?
No. Health data is not processed in the audit or in the form. Do not enter patient details in the note field.
Do I have to order a setup afterwards?
No. The report is yours; you can act on it with someone else if you prefer.
Where does my data go?
Only numbers are collected in the audit. Where application data is stored is set out on the About page and in the privacy notice.
Apply
Applications arrive through this form. We write back by email with the next step.
For applications and your rights, email: iletisim@tetikle.com